Today we will be installing Microsoft Server 2008 on VMware 2.0 which eventually will be our track It server. read our previous article on how we created the virtual machine and we will take it from there.
If you don’t have Windows Server 2008, download the trial version from Microsoft from the following link Windows [...]
Yesterday we started the process of installing Track It on a virtual machine. you can read the post by clicking the following link Installing VMware Server to Install Track It .
Today we will create the virtual machine on VMware console that will host our Track It server.
Login to your VMware console, and click on [...]
Numara Software released track it version 9.0 on June 2nd, and as many help desk techies I am eager to check the new features on this new release. I don’t have a spare computer to install it on, so I will be using a virtual machine to run the demo.
If you are not very [...]
Nowadays there are so many help desk software in the IT industry that researching and demoing those software is a huge task. I have been working in the help desk industry for the past 8 years, and my job is to maintain a good reliable help desk system for the organization I work for. for [...]
A help desk system is the most important section in an IT department, when the help desk system is bad the whole IT department looks bad. And when a help desk system is great, everyone in IT looks great. The help desk system is the façade that dictates how an IT department is looked upon [...]